Accounts Receivable - Collections Analyst

Jacksonville, FL 32224

Posted: 05/11/2020 Employment Type: Temp - Hire Fulltime Industry: Transportation and Logistics Technology Job Number: JAXAR0320 Pay Rate: 15.00 - 17.00 Branch: Jacksonville, FL Division: Professional

Job Description

At Work Personnel is working with a Jacksonville based National Transportation Logistics company that specializes in logistics for their search of a Accounts Receivable Analyst – Collections.  In this role, the selected candidate will resolve customer problems that prevent payment on customer accounts. Contact customers with delinquent balance accounts. Attempt to secure payment by performing the following duties.



  • Initiate phone contact with customers to secure payment information and resolve any issues preventing payment.
  • Coordinate with Revenue Processing department to resolve problems preventing payment by ordering necessary documents and/or information for customer.
  • Monitor on a daily basis the credit limits of customers and notify the Credit department of any issues/problems. Notify agents of their over credit limit amount.
  • Maintain complete, accurate and organized records of account activity via system notes, memorandums and retention of documents.
  • Follow up with various departments such as Sales Administration, Pricing Services, Revenue Processing, Rates, Cash Applications and Credit, providing the highest quality customer service enabling customers to settle non-payment issues promptly and within credit terms.
  • Provide reports to management as required or requested within the requested time frame.
  • Participate in projects as assigned, including assistance to other departments on an as needed basis.
  • Maintain logged phone time as required. Interact with agents for assistance in collection and/or paperwork, and/or resolution of non-payment issue.
  • Complete bad debt, agent charge back and revenue adjustment forms as necessary throughout the collection process.
  • Other duties may be assigned.
  • Must perform duties to the standards of the job description and comply with the company's policies, practices and procedures.



  • Call center experience, preferred
  • Customer service or collections experience in a professional environment
  • Working knowledge of Windows, Word, Excel
  • iSeries 400, preferred
  • Excellent oral and written communications skills
  • Prior Accounts Receivable experience, helpful



High school diploma or general education degree (GED) required; one to two years related experience and/or training; or equivalent combination of education and experience.


At Work is an Equal Opportunity Employer

Meet Your Recruiter

Tim Simmons
Talent Acquisition Manager

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

Looking for COVID-19 Related News and Resources?

Please click here for Client Resources
Or here for Employee Resources