Customer Service Representatvie

Orlando, FL 32804

Posted: 11/25/2019 Employment Type: Full Time Industry: Warehouse Logistics and Distribution Job Number: 01245 Pay Rate: $11-$14hr Branch: Orlando, FL Division:

Job Description

We are currently looking for an experience customer service representative for a busy logistics company in Orlando, FL. In this position you will be processing orders, making modifications and take customers requests. If you meet the criteria below, APPLY TODAY!

 

Customer Service Representative Job Duties:

· Answer multiple phone lines

· Process orders in multiple computer systems, check stock, availability and pricing

· Prepare quotes and proposals for customers

· Assist with developing new and existing business relations ships

· Follow up with customers regarding issues and provide customer satisfaction

· Work in partnership with sales team

· Keep record of customer interactions, transactions, comments and complaints

· Knowledge of products inside and out in order to assist customers with any questions

· Provide feedback on the efficiency of the customer service process

 

Customer Service Representative Requirements:

· 2 years+ experience in customer service

· Experience processing and cancelling orders

· Familiar with scheduling deliveries

· Advanced communication skills

· Computer proficiency

· Advanced in Microsoft Word and Excel

· Adaptable to change and able to work at a fast pace

· Marketing experience is a plus

· Experience in customer service in construction, industrial and rental industries preferred

· Bilingual is a plus

 

Submit a resume, stop by our office or give us a call regarding this position Monday-Friday 9am-4pm.

6900 South Orange Blossom Trail

Suite 100A

Orlando, FL 32809

(407) 203-7339

 

 

 

Meet Your Recruiter

Joseph Hall

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