Pet Care Customer Service Associate

Jacksonville Beach, FL 32250

Posted: 02/14/2020 Employment Type: Part-time Industry: Retail Job Number: JAX0214 Pay Rate: 10.00 - 11.00 Branch: Jacksonville, FL Division: Professional

Job Description

At Work Personnel has an opening for a Pet Care Customer Service Associate for a one of the area's leading Dog Training, Lodging and Daycare facility in Jacksonville Beach. This is a part-time position.

Pet Care Customer Service Associate

The Pet Care Customer Service Associate would primarily work front desk handling Check Ins/outs, phone calls, emails, some social media posts - but most importantly exhibit a friendly, positive and outgoing attitude for all customers and attending dogs. Position would also include pet care shifts; caring for dogs of all shapes and sizes, giving proper exercise, feeding, and general care of the animals. Candidates should expect to work indoors and outdoors, stand throughout the day, be somewhat active.

Of course, MUST have a love for dogs and be comfortable in handling them. Will provide training on dog handling.

Hours would include 20 – 30 hours a week


  • Morning shift from 6am to 2pm,
  • Afternoon shift from 2pm to 9pm, and/or weekend shifts.

  • Front desk operations
  • Answering phones and booking client appointments
  • Provide general care for all animals.
  • Receive and board dogs for day stays and longer-term lodging.
  • Play with animals and provide daily exercise.
  • Provide customer service for all animals and their owners.
  • Feed animals according to individual diets.
  • Cleaning facilities to provide sanitary environment for customers.
  • Bathe and clean dogs scheduled for spa services.
  • Write general descriptions of daily activities to give feedback to owners.
  • Basic computer knowledge.


  • Customer Service experience required
  • Vet Tech, Kennel Tech experience preferred, but not required
  • High School or GED equivalent
  • Must be at least 18 yrs of age
  • Positive and upbeat attitude
  • Able to lift up to 50lbs.



At Work Personnel is an Equal Opportunity Employer.

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Tim Simmons
Talent Acquisition Manager

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