Seasonal Customer Service Agent

Lehi, UT 84043

Posted: 11/01/2019 Employment Type: Seasonal Industry: Customer Service Pay Rate: $12 - $13.50 Branch: Salt Lake City UTAH Division: Commercial

Job Description

Atwork Personnel is Hiring seasonal Customer Care Agents to manage customer orders and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels like emails and chat . To do well in this role you need to be able to keep a positive attitude while you are helping a variety of different clients over the phone and e-mail. We may pay extra for people that are fluent in other languages. 

Available schedules:

               Day  8AM - 4PM M-F Pay $12.00/hr

               Swing 4PM to midnight M-F Pay $13.00/hr

               Graveyard Midnight to 8AM M-F Pay $13.50/hr

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels (Emails, Chat)
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

 

 

Job Requirements

Requirement

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support

  Ready to work? Call us Immediately 801-903-1250 ext 4   

Atwork Personnel does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Atwork Personnel does business.

Additional Information

Apply online today at slc@atwork.com

Meet Your Recruiter

Damon Johanson
President

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